We take seriously the privacy of visitors to our web site and the security of their personal information. For the purposes of the Data Protection Act, the East of England Development Agency (EEDA) controls the processing of your personal data supplied through this web site. References in this policy to “we”, “us” and “our” refer to EEDA. By using this web site, and by contacting us via this web site, you agree to the terms of this privacy policy. Please read this privacy policy carefully as it explains how personally identifiable information is collected and used by EEDA.

From time to time our privacy policy may change so please check it occasionally to ensure you are aware of the most recent version which will apply each time you access this web site.

Statement of intent
From time to time, you will be asked to submit personal information about yourself (e.g. name, address and email address etc) in order to receive information or use services on this web site. You may also be asked if you agree to be sent emails by us.

By entering your details in the fields requested, you enable the EEDA and its service providers to provide you with the information you request or the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive.

Aggregate information
This web site may monitor web site visitor statistics for use by EEDA and other relevant third parties.

Personal information
Where you make contact via this web site we will collect personally identifiable information about you such as your name, e-mail address and other information you voluntarily submit. Should you contact us requesting information which we cannot provide, or is beyond the remit of this web site, we reserve the right to pass your enquiry and personal information to an EEDA regional partner organisation who may be able to assist you with your enquiry. We do this only to provide help and assistance to you with your enquiry. If you would prefer us not to pass your enquiry on in this manner, please state your wish in any correspondence.

How we use your information
We will only use information we hold about you in line with this privacy policy and the Data Protection Act. We may, if you have given us permission, from time to time, contact you by e-mail, phone or post with information to meet your requests for information which may be of interest to you. If you no longer wish to receive such communications you can opt-out of receiving further information by sending an e-mail to webmaster@eeda.org.uk. You should clearly state that you do not wish to receive such communications together with your name, company, address and/or e-mail address and/or telephone number.

East of England Ambassadors Club
Companies, and individuals authorised by their companies, who apply to join the East of England Ambassadors Club will receive terms and conditions applicable to the information collected and the way in which it will be used upon their application to join being deemed successful.
EEDA reserve the right to refuse applications to join the East of England Ambassadors Club.

How we protect your information
We store your personal data securely. We have in place security policies which are intended to ensure, as far as possible, the security and integrity of all personally identifiable information.
An important note to visitors to this web site who are under the age of 18 years old.
Information available on this web site is available to all visitors, but we ask that persons under the age of 18 do not submit any personal information to us. If you are under 18 years old, and this web site offers services or information which may be of interest, please only provide information in conjunction with, and under the supervision of, a parent or guardian.

Use of Cookies and IP addresses.
Cookies are small files which are sent to your web browser and stored on your computer’s hard disk. These are sometimes created and transferred to your hard once you visit a web site, they are subsequently used to identify your computer. A cookie may be used to speed up your access to the web site and the information you wish to view, and also to enable us to measure visits to our web site. The majority of web browsers accept cookies, but you can usually change the browser settings to prevent the transfer. However, please be aware that, if you do so some functionality may be lost when you visit and use this web site. We may also log your IP address which will help us to log visits to our web site.

Agents and service providers
We employ other companies and individuals to perform functions on our behalf. They may need access to your personal information in order to perform their functions. You are assured, however, they may not use your personal information for any other purposes.

Improper conduct
We may use the information we gather and/or receive about you to investigate and help prevent unlawful activity or activity that threatens our network or otherwise jeopardises the provision of this web site.

External websites
This site may include links to external websites which are not the responsibility of EEDA and not covered by this privacy policy. Be sure to check the privacy policy of these sites if asked to provide information.

Access and corrections
Under European data protection law, you have a right to request a copy of personal data which we hold about you upon payment of a small administration fee. You also have a right to require any inaccuracies in your information to be corrected free of charge. You can ask us for a copy of such personal data or to modify your details by sending an email to webmaster@eeda.org.uk. Please clearly state your name, company, address and/or e-mail address and/or telephone number. We will endeavour to implement your requests as quickly as possible, but cannot guarantee a time frame for the removal or modification of your details.

Comments or questions
Please send any comments or questions relating to this privacy policy or personal data held by us to the address below:

East of England Development Agency
The Business Centre
Station Road
United Kingdom